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  • Social Media Listening – What Defines It and What’s the Value?

    Jugnoo Blog : Social Listening & Engagement
    Tim Robertson
    9 Jul 2014 | 6:00 am
    Jugnoo Blog: Where social listening meets social engagement - trends that matter in social media marketing management. Social Listening – What Defines It? Social media listening is the active process of understanding what is being said about a company, individual, product, brand, or relevant issue in all forms of social media. The emphasis is on “active” – and that means listening for both content and context. As an example of listening for context, a Keyhole report shows that only 9% of any brand’s audience actually talks about that brand. So if a marketer is listening in…
  • Write a dashlet that uses an external data source: the Football World Cup dashlet

    SugarCRM Developer Blog
    Olivier Nepomiachty
    27 Jun 2014 | 1:24 am
    During the Sugar 7 Developer training sessions, the attendees often asked for more code samples to get up to speed writing dashlets. This blog provides a good template that could be used when writing a dashlet that will pull data from an external source. Quick start The dashlet is available for free on Github https://github.com/tortugacrm/sugar7_football_wc2014_dashlet This code is published under the GPL 3 license. For a quick installation in your Sugar 7 instance, please follow the guidances in §Installation. The dashlet comes in English, French, German, Swedish and Russian. Introduction…
  • The Policy Parrot Squacks and Customer Service Contrast

    CRM Blogs
    26 Jun 2014 | 2:17 am
    Dell versus Starbucks... and the winner is....
  • Building online trust by the photo of the building ?

    The LEADSExplorer Blog: Lead generation - Website visitors - CRM - B2B
    The Leads Explorer
    22 Jul 2014 | 1:40 pm
    The early days of the company website In the early days of the Internet, when companies just discovered the Internet and when Google was still a start-up, these companies didn’t know what to do with their web presence. What content to publish. In order to confirm their existence in the virtual world they proof their physical presence by putting the image of their building (or buildings) on their website. Large and tiny companies all have a website Nowadays you cannot distinguish major companies from mini companies as a small company can have an impressive quality website with…
  • The Internet of Things is Coming to a Store Near You!

    The Future Workplace
    Jacob Morgan
    22 Jul 2014 | 12:08 am
    If you recall, the internet of things is about connecting pretty much anything with an on and off switch whether it a car, a vacuum cleaner, a jet engine, or a toaster. The internet of things is clearly an important area for businesses but what about for the average consumer? Companies around the world such as Whirlpool, Samsung, and others are already creating smart appliances which allow anyone to walk into a store and buy a connected device. Recently this got kicked up a notch as now both Home Depot and Lowe’s have launched their own kits to allow people to create smart homes with…
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    Jugnoo Blog : Social Listening & Engagement

  • Social Media Listening – What Defines It and What’s the Value?

    Tim Robertson
    9 Jul 2014 | 6:00 am
    Jugnoo Blog: Where social listening meets social engagement - trends that matter in social media marketing management. Social Listening – What Defines It? Social media listening is the active process of understanding what is being said about a company, individual, product, brand, or relevant issue in all forms of social media. The emphasis is on “active” – and that means listening for both content and context. As an example of listening for context, a Keyhole report shows that only 9% of any brand’s audience actually talks about that brand. So if a marketer is listening in…
  • Social Media Drives Sales

    Tim Robertson
    3 Jul 2014 | 9:00 am
    Jugnoo Blog: Where social listening meets social engagement - trends that matter in social media marketing management.Social media drives sales, and the best way to see the value of social media in the sales process is to measure how much consumers use it to discover, research, compare, and share their purchases.  Some interesting findings: 4 in 10 social media users have bought something either online or in-store after sharing on Twitter, Facebook or Pinterest. Half of social media related purchasing takes place within 1 week of sharing or favouriting the item. 68% of Facebook users  are…
  • Maximizing Facebook Engagement – What, When, How Many Words

    Tim Robertson
    27 Jun 2014 | 2:14 pm
    Jugnoo Blog: Where social listening meets social engagement - trends that matter in social media marketing management.TrackMaven analyzed 5,804 Facebook pages and 1,578,006 Facebook posts to determine when was the best time to post to get the most Facebook engagement, what effect pictures had, and what word count worked the best inside an individual post. The results might surprise you…more words are better than less, late night is better then early, and it’s always better with pictures.             The post Maximizing Facebook Engagement – What,…
  • Social Listening: Conversational Archetypes in Twitter

    Tim Robertson
    26 Jun 2014 | 12:54 pm
    Jugnoo Blog: Where social listening meets social engagement - trends that matter in social media marketing management.Pew Research analyzed thousands of Twitter conversations, and identified 6 different conversational archetypes. Each type of conversation network is shaped by the topic being discussed and the participants engaging in the conversation. It is interesting to note which of the different archetypes have connected or disconnected users. There are polarized crowds – Twitter users who are discussing polarized topics and do not interact with other groups that disagree with them.
  • Whitepaper: Finding Your Social Media Sweet Spot

    Tim Robertson
    25 Jun 2014 | 12:00 am
    Jugnoo Blog: Where social listening meets social engagement - trends that matter in social media marketing management.Jugnoo Whitepaper Download Social listening is complex and expensive, social engagement is easy and cheap – How to have it all! Big brands and agencies have spent millions on social media management, and high-end social listening tools are very expensive. At the other end is a scattered, disconnected marketplace of low/no cost tools. How can a brand or agency manage social media efficiently without complex, big budget tools? We have conducted interviews with agency and brand…
 
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    SugarCRM Developer Blog

  • Write a dashlet that uses an external data source: the Football World Cup dashlet

    Olivier Nepomiachty
    27 Jun 2014 | 1:24 am
    During the Sugar 7 Developer training sessions, the attendees often asked for more code samples to get up to speed writing dashlets. This blog provides a good template that could be used when writing a dashlet that will pull data from an external source. Quick start The dashlet is available for free on Github https://github.com/tortugacrm/sugar7_football_wc2014_dashlet This code is published under the GPL 3 license. For a quick installation in your Sugar 7 instance, please follow the guidances in §Installation. The dashlet comes in English, French, German, Swedish and Russian. Introduction…
  • How to avoid logging out a user when using their credentials via the new REST API

    John Mertic
    20 Jun 2014 | 1:08 pm
    I had this question come from a partner this week… Users can’t maintain their two sessions of Sugar (One via the REST API, and the other their Sugar Instance) at the same time. Signing in to either one will always result to the session expiration of the other one This is mostly because the Sugar 7 uses the same REST API to power all the new Sugar UX components, so if you need to let the API know you aren’t coming from the desktop client. The way to do this in as a part of the /oauth2/token call, changing the ‘platform’ parameter as shown below to something other…
  • Changing the number of previous studio layouts to save for a view

    John Mertic
    18 Jun 2014 | 1:59 pm
    There was a discussion recently in Andrea Ayer’s Sugar Adminstration Essentials class about previous layouts are stored in Studio when changing how a screen looks. You can access it on an View edit screen by clicking ‘View History’…   The specific question came up of how many previous layouts are saved. Here’s the answer… By default, the past 50 layouts are saved You can change this by setting the config variable $sugar_config['studio_max_history'] Setting $sugar_config['studio_max_history'] to 0 will enable saving all previous layouts
  • Extending View JavaScript in SugarCRM 7

    dranneysugarcrm
    28 May 2014 | 5:21 am
    This article is aimed at beginning to intermediate SugarCRM developers who want to customize views in SugarCRM version 7. This does not go into detail about all the ins and out of creating custom views, changing metadata and handlebars, etc.  This article merely points out a single technique for extending the JavaScript for an out of the box view to a custom view.  This technique also applies to layouts, but this article will concentrate on views. This article assumes some knowledge of JavaScript and PHP. Creating a Custom View From an Out of the Box View When you create a custom view in…
  • Customizing prefill when users copy Records in Sugar 7

    Matthew Marum
    15 May 2014 | 9:02 am
    I was recently asked how to change the values that get entered into the new record when a user copies an existing record. Copy action in the Record view dropdown   This post will discuss how to make a simple change to your module’s record view in order to change how fields get prefilled into a duplicated record in Sugar 7. For many modules, it is important to make sure that certain fields are not copied or that the value of certain fields are changed to some other value like a default.  We do this in Sugar 7 in a couple of different places.  For example, if you try to copy an…
 
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    The LEADSExplorer Blog: Lead generation - Website visitors - CRM - B2B

  • Building online trust by the photo of the building ?

    The Leads Explorer
    22 Jul 2014 | 1:40 pm
    The early days of the company website In the early days of the Internet, when companies just discovered the Internet and when Google was still a start-up, these companies didn’t know what to do with their web presence. What content to publish. In order to confirm their existence in the virtual world they proof their physical presence by putting the image of their building (or buildings) on their website. Large and tiny companies all have a website Nowadays you cannot distinguish major companies from mini companies as a small company can have an impressive quality website with…
  • Can marketing Inflate Sales Price In B2B Too ?

    The Leads Explorer
    15 Jul 2014 | 8:11 am
    Consumer impulse buys In consumer business it is almost all about perception of products and brands fueled by marketing in order to be able to sell at higher prices. People buy products of brand names without much rational or reasoning. Many purchases are actually impulse buys and with large ticket buys (like cars) the options are certainly driven by other drivers than real needs. B2B rational However the purchase process in Business-To-Business much more rational and reasoning is involved for several reasons: - Several people from different departments are involved in the purchase process -…
  • Content Has Five Seconds To Catch Or To Click Away

    The Leads Explorer
    8 Jul 2014 | 7:02 am
    Content marketing hype Since several years Content Marketing is the hype of Marketing and the hope of many marketeers. Hence the competition between content to grab your and potential customers’ attention is fierce. Headers drive the attention Both quality and bad content have the chance to obtain an initial interest by the catchy header and headlines. Not necessarily the quality content will get the longer attention span as the real quality content is buried under the header, headlines and paragraph headers as they catch most attention. These compelling headers drive the visitor into…
  • What do you as Sales bring to the Table in this Internet Era?

    The Leads Explorer
    1 Jul 2014 | 11:19 am
    Sales meeting without a value Most information – if not all – on your products or solutions can be found on the Internet from you company website or from informative or blog websites. Somehow this restricts the role of the salesman in the sales cycle. The interested customer knows their issues and problems and have found one or more solutions on the Internet. Hence your sales meeting has not more value than the promise of sending a price quote after the meeting. Something they could have obtained by email too without the need to waste time for a meeting. Being liked is not enough…
  • When You Messed Up Your Sales Deal (you have not lost)

    The Leads Explorer
    24 Jun 2014 | 11:02 am
    Why you messed up the sales deal So somewhere during the sales cycle you have messed up your sales deal. - You didn’t understand the needs of the client - You didn’t understand the motivation of the client - You didn’t asked for the driving forces within the client - You didn’t ask for the real problems to be solved - You didn’t understand the buying process - You didn’t deliver the right value - You missed the buying signals - You didn’t understand the competition - You underestimated the competition Not your fault: Blame everything and anything else Of course the easiest…
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    The Future Workplace

  • The Internet of Things is Coming to a Store Near You!

    Jacob Morgan
    22 Jul 2014 | 12:08 am
    If you recall, the internet of things is about connecting pretty much anything with an on and off switch whether it a car, a vacuum cleaner, a jet engine, or a toaster. The internet of things is clearly an important area for businesses but what about for the average consumer? Companies around the world such as Whirlpool, Samsung, and others are already creating smart appliances which allow anyone to walk into a store and buy a connected device. Recently this got kicked up a notch as now both Home Depot and Lowe’s have launched their own kits to allow people to create smart homes with…
  • Which Brands Will Disappear in 2015 and Why?

    Jacob Morgan
    17 Jul 2014 | 12:22 pm
    The folks over at 24/7 Wall St. put together an interesting list of predictions around companies that are going to disappear in 2015. Their major criteria used for evaluation were: Declining sales and losses; Disclosures by the parent of the brand that it might go out of business; Rising costs that are unlikely to be recouped through higher prices; Companies that are sold; Companies that go into bankruptcy; Companies that have lost the great majority of their customers Operations with withering market share. Before reading the list below take a moment and think about which companies YOU think…
  • Which Companies Dominate the “Internet of Things?”

    Jacob Morgan
    14 Jul 2014 | 4:24 pm
    The internet of things is still a very big area of discussion and exploration. The folks over at Appinions (an influencer marketing platform) put together an interesting list of companies that are having a huge impact on the internet of things industry. Based on their scoring system here is what they came up with.   The companies listed above cover pretty everything you can think of in the IOT space and offer products ranging from smart office equipment and wearable devices to smart home appliances and the ability to create smart automobiles. There’s also another area of the IOT…
  • America’s Changing Population

    Jacob Morgan
    7 Jul 2014 | 3:29 pm
    Recently the folks over at Pew Research released a very interesting report on The New America which explores how the American population is changing and what it might look like through 2060.  According to Pew there are two big shifts we are seeing.  “Our population is becoming majority non-white at the same time a record share is going gray.”  Take a look at the animation below to see how our population is shifting from a pyramid to a rectangle.   The fact that our population is going to eventually become older and more diverse is a pretty significant trend that…
  • A Valuable Lesson That Companies Can Learn From the USA vs Belgium World Cup Game

    Jacob Morgan
    2 Jul 2014 | 2:53 pm
    Overall the United States Soccer Team did pretty well in the World Cup surviving the group of death (which many thought we wouldn’t) and making it into the round of 16 where we lost to Belgium in what I would call a disappointing game. Time Howard did all he could saving shot after shot that Belgium took on goal. The U.S. team botched passes, had very little rhythm, botched a wide open shot on goal, and barely made use of any of their offensive players despite having a greater overall possession percentage than their opponents. It was only in the 30 minutes of overtime where the U.S.
 
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    Powertrak CPQ and Portal Software Blog

  • The Instance Name must be the same as Computer Name

    Axonom Support
    21 Jul 2014 | 3:03 pm
    Abstract: This post shows how to work-around the error “The instance name must be the same as computer name” when updating the Microsoft Dynamics CRM 2011 Organization in an AlwaysOn High Availability Group in SQL 2012. The Error I ran an update on a single organization on a multi-tenant deployment and one org had an issue (most … Continue reading »
  • 3 Ways That Mobile CRM Changes Selling

    Michael Bauer
    14 Jul 2014 | 8:56 am
    With outside sales reps spending about half of their day selling remotely, your mobile customer relationship management (CRM) is a crucial tool for your company’s success. Mobile CRM solutions, such as iPad CRM are changing the sales landscape in a number of ways. In addition to allowing your sales team to be more organized and … Continue reading »
  • Axonom Listed in Gartner 2014 CRM Vendor Guide for CPQ Application Suites

    Michael Bauer
    10 Jul 2014 | 12:15 pm
    We continue to hear from our customers that an interactive, engaging, and educational quoting and ordering experience for distribution partners and end-customers is becoming strategic to their business. Powertrak CPQ does more than guided selling, it’s a platform for customers and partners to interactively configure 2D or 3D product designs. Kudos to our developers for … Continue reading »
  • How to Design a Room with Powertrak 3D Configurator

    Michael Bauer
    8 Jul 2014 | 2:18 pm
    Powertrak 3D Configurator - Space Designer One of featured functions in Powertrak 3D Product Configurator is creating or designing a room, office space, or any structure with walls. We find this functionality appropriate for businesses that require its franchisees to design a space according to corporate standards. Before I go on, I must stress that our 3D Configurator is not limited to only room … Continue reading »
  • How to Remove the “First Things First” Screen in Dynamics CRM 2013

    Axonom Support
    25 Jun 2014 | 12:54 pm
    Troubleshoot: Disabling the “First Things First” Screen In Microsoft Dynamics CRM 2013, there seems to be a bug with the First Things First pop-up window. After clicking the “don’t show me this again” checkbox, the window will appear the next time I log in. I have found that no matter how many times I check the box, the … Continue reading »
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    Tracks » BlogTracks » Simple sales tracking, CRM & pipeline management software

  • 3 reasons why Highrise is still a good option for your CRM and contact manager

    admin
    23 Jul 2014 | 3:14 am
    This is the first post we’ve written about Highrise and the announcement that it was for sale. Partly because we’ve been taking stock and partly because… well… we don’t see that much changing. Whilst many have been quick to jump on the RIP Highrise bandwagon we’ve taken a business as usual approach. And when we read Barbara Taylor’s article on why she is still a Highrise customer, we thought it would be good to add to the sentiment that Highrise should still be a consideration for your small business. Here are our 3 reasons why: It’s not going…
  • Interface Tip: Adding & editing contacts

    Ruth McLaren
    17 Jul 2014 | 10:32 am
    We have another interface tip for you. This one explains how to attach contacts or companies and link them within Tracks as well as how to add them from scratch. Extra points for those of you that spot the deliberate mistake! The post Interface Tip: Adding & editing contacts appeared first on Tracks.
  • Winning & retaining clients – Insider Tips #1

    Gregor McKelvie
    16 Jul 2014 | 2:26 am
    As part of our Insider Tips series, we are interviewing agency founders about challenges they have faced growing their agency. From how to win clients to how to recruit good people, we’re covering a lot of ground. This week we were lucky enough to interview Luke Taylor, the founder of Pixeldot Creative, on winning and retaining clients. Can you introduce Pixeldot Creative and what your role is? Pixeldot Creative is a full service design agency specialising in branding. We work with clients from small start-ups through to international organisations on both on and offline projects. My…
  • Interface Tip: Using the search box to find deals

    Ruth McLaren
    9 Jul 2014 | 1:44 pm
    Here we go with another interface tip for Tracks. This short video shows how easy it is to search for a deal within your sales pipeline. You can use the search box to pick up what you are looking for but just remember that the search occurs on the deals showing on the page you have showing on your screen only. The post Interface Tip: Using the search box to find deals appeared first on Tracks.
  • Being a better manager

    Gregor McKelvie
    4 Jul 2014 | 4:35 am
    This month I’ve been reposting some articles I wrote on my personal blog when I first went self-employed as a project manager in 2010. This one goes back to September 2010 and is a follow on from my recent post titled: “Your Agency’s Systems Rely On People“. Enjoy! Recently, I’ve been reading Scott Berkun‘s Making Things Happen and Ken Schwaber‘s Agile Project Management With Scrum. I’ve been reading bits and pieces, as opposed to reading them right through. But it’s got me thinking about how many managers and project managers I’ve…
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    superoffice.com

  • The Super Seven – Top Sales, Marketing and Customer Service Posts in June

    Jennifer Lund
    29 Jun 2014 | 7:30 pm
    As the month comes to an end and we start to get ready for our summer vacations, take a minute to read through some great content we’ve collected for you. We’ve rounded up some of our favorite blog posts in sales, marketing and customer service that were published in June. This months’ Super Seven Round up features content published on HubSpot, Clickz and Inc. Sales What to Say to Get Prospects to think “That’s Really Interesting!” In a nutshell: What is better – an elevator speech, unique selling proposition or value proposition? Jill Konrath explains the difference…
  • Six Tips to Creating Better Customer Loyalty

    Steven MacDonald
    22 Jun 2014 | 10:30 pm
    The cost of keeping an existing customer is around five to ten times less than the cost of acquiring a new one. Economically, this makes sense, but how do you improve customer retention and increase profitability? The answer is to create better customer loyalty. All customers, no matter the business, continuously compare on price, service and quality before they pull the trigger and make a purchase. In fact, research says that on average, a buyer will visit at least three websites before making purchase. And once they’ve become a customer, they’re still out there validating that…
  • When the Customer Calls, Information Needs to be at Your Fingertips

    Sverre Hjelm
    16 Jun 2014 | 11:05 pm
    When was the last time you called a customer service department? Did you the call go smoothly or like many of us, were you put on hold while the customer support department scrambled to find any information from when you last called? I’m pretty sure I can guess the answer. I believe Bill Gates was pretty insightful when in 1990 he talked about the importance of “Information at your fingertips”. One area where this is especially true today is when the customer calls us. Having information about who the customer is, what she has bought, and what kind of prior issues or contact she has…
  • How to Exceed Customer Expectations in 2014

    Mark Taylor
    11 Jun 2014 | 12:12 am
    The SuperOffice blog has mentioned it on a few occasions – The figures that show 80% of companies believe they are providing superior customer service, while only 8% of their clients agree with them. Contrary to what we would think, a recent BBC article discussed how some customers prefer rude and abrasive service – With one hotel the Adelphi in Liverpool, England seeing a 20% rise in bookings after a documentary aired showing their unpleasant staff. Confused about what customers really want? Want your business to be in that 8%? Not a problem. We will now cover the 3 main areas…
  • Five Ways to Inject Speed and Accuracy into Your Sales Process

    Jennifer Lund
    1 Jun 2014 | 11:28 pm
    The best sales reps focus their efforts on their most important priorities. This means finding qualified prospects, determining potential needs, closing sales and maintaining relationships with existing customers. But, these activities are all dependent upon time. Given that the average 40 hour work week, do sales reps have enough time to focus on what matters and minimize time wasters? In a study of how much time outside sales reps spent actually spent on sales activities, Pace Productivity Inc. found out that an average sales rep spends only about 22% (or 10,8 hours a week) of his time…
 
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    Prialto Post

  • Best Practices for Selling a Service

    Eric Taussig
    23 Jul 2014 | 9:55 am
    One of the biggest challenges of selling a service is that services can’t be mass-produced in the way that products are. Services are typically tailored to meet the needs of a particular customer. Additionally, because services are dependent on time and your time is limited, there’s a limit to the amount of services you can ultimately sell. Below are five best practices to use to overcome some of the challenges associated with selling a service. 1.    Sell yourself – Services depend on people in a way that products don’t. When purchasing a service, a customer is getting the skills…
  • Feng Shui for Productivity

    Tamara Franklin
    22 Jul 2014 | 9:45 am
    Feng Shui (or Wind and Water) is the 3000-year-old art of balancing energies in any given space. Chi (pronounced chee) is the “breath of life,” a nourishing positive energy. Feng shui seeks to harness environmental chi to support and nourish your personal energy. Chi is equated with luck, opportunity and money. Who wouldn’t want that kind of energy in their office? A well-designed office enhances your productivity, creativity and growth, while reducing your stress, helping you to attract abundant opportunities in the form of clients, vendors, colleagues, leads and more. Below…
  • 3 Principles for Using Mini Habits to Combat Procrastination

    Tamara Franklin
    21 Jul 2014 | 2:00 am
    It’s been said that 95% of people procrastinate some of the time. Moreover, according to professors Dr. Joseph Ferrari and Dr. Timothy Pychyl, “Twenty percent of people identify themselves as chronic procrastinators.” What’s more troubling is that 40% of people have experienced financial loss due to procrastination according to Scientific American Mind. Today, we have more opportunities than ever to procrastinate. Whether we opt for watching TV, surfing the web, texting or compulsively checking our email, there’s an ever-present excuse available for not completing the task at hand.
  • 3 Content Tips for Salespeople

    Eric Taussig
    18 Jul 2014 | 10:00 am
    Contrary to popular belief, content isn’t just the responsibility of the marketing team. Smart salespeople utilize content to generate leads, deepen relationships and close deals. Below are three ways sales reps can incorporate content marketing tactics into the sales cycle. 1.  Be Relevant – Each piece of content should be created with a specific buyer persona in mind. This ensures that the context of that content is speaking to someone in particular who is interested in your offer. Content that tries to speak to everyone often ends up speaking to no one. After leaving a sales call,…
  • The Role of CRM in Improving Sales Productivity

    Andy Mowat
    17 Jul 2014 | 10:00 am
    According to Salesforce, implementing a CRM system could boost sales productivity by 27%. Additionally, a Nucleus Research survey of CRM decision makers found that organizations could significantly increase returns on their CRM investments by adding mobile and social capabilities for salespeople, resulting in an average productivity gain of 14.6% from mobile and 11.8% from social. Below are three ways that using a CRM system can increase the overall productivity of your sales team. 1. Lead Qualification – CRM technology can be extremely effective at qualifying leads before they’re put…
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    Pipeliner CRM Blog

  • Why Your Proposal Win Rate is 18% Lower Than It Should Be — And What You Can Do About It In The Next 5 Minutes

    Adam Metz
    22 Jul 2014 | 9:12 am
    Editor’s Note: We are pleased today, as we announce an ongoing commitment to bringing worktools into our platform, to publish the first of many articles by our new integration partner, PandaDoc.  Our Apps Marketplace continues to grow, and we are happy to share the insights of PandaDoc’s VP of Business Development, Adam Metz. Adam shares our [...]The post Why Your Proposal Win Rate is 18% Lower Than It Should Be — And What You Can Do About It In The Next 5 Minutes appeared first on Pipeliner CRM Blog.
  • Social Selling Tips: Reach Decision Makers Without a Battering Ram

    Dave Howe
    21 Jul 2014 | 12:54 pm
    Reaching the right decision maker within an organization can be one of the most difficult parts about sales. So often when trying to connect with these individuals we, as sales professionals, are stonewalled by gatekeepers, or simply unable to reach them via phone or email. Well, my friends, it is time to rejoice because social [...]The post Social Selling Tips: Reach Decision Makers Without a Battering Ram appeared first on Pipeliner CRM Blog.
  • How to Connect and Use Twitter with Pipeliner CRM

    Radoslav Ciglansky
    18 Jul 2014 | 9:16 am
    Social selling is here to stay, and Twitter is one of the best social channels to learn about your customers and prospects . On social networks like Twitter, LinkedIn, Facebook, and Google+, you have a great opportunity to understand your prospects better. Here’s how to use our Twitter integration with Pipeliner CRM in the social selling [...]The post How to Connect and Use Twitter with Pipeliner CRM appeared first on Pipeliner CRM Blog.
  • Social Buying Signals: How to Identify Your Ideal Customers Online (#SSHour Highlights)

    Alyson Stone
    17 Jul 2014 | 10:29 am
    Mondays at 1pm PT , you’ll want to drop by a Twitter chat (#SSHour) focused on the topic of #SocialSelling. Are you thinking…What’s a Twitter chat? A Twitter chat is a recurring,  public Twitter conversation at a scheduled time. The participants tweet with a unique hashtag. At the scheduled time for the chat, you use [...]The post Social Buying Signals: How to Identify Your Ideal Customers Online (#SSHour Highlights) appeared first on Pipeliner CRM Blog.
  • Titans of Sales: Part 2 of Our Interview with Jim Keenan

    Bruce Boyers
    16 Jul 2014 | 8:36 am
    Editor’s Note: This is Part 2 of Bruce Boyers’ interview with sales consultant and sales recruiting expert Jim Keenan. From our Titans of Sales Interview Series. Part 2: Social Selling and Persuasive Techniques Can you do all the discovery that you need to do in a cold call? Very good question—you can’t. The cold call [...]The post Titans of Sales: Part 2 of Our Interview with Jim Keenan appeared first on Pipeliner CRM Blog.
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