CRM

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  • Which Brands Will Disappear in 2015 and Why?

    The Future Workplace
    Jacob Morgan
    17 Jul 2014 | 12:22 pm
    The folks over at 24/7 Wall St. put together an interesting list of predictions around companies that are going to disappear in 2015. Their major criteria used for evaluation were: Declining sales and losses; Disclosures by the parent of the brand that it might go out of business; Rising costs that are unlikely to be recouped through higher prices; Companies that are sold; Companies that go into bankruptcy; Companies that have lost the great majority of their customers Operations with withering market share. Before reading the list below take a moment and think about which companies YOU think…
  • 3 Ways That Mobile CRM Changes Selling

    Powertrak CPQ and Portal Software Blog
    Michael Bauer
    14 Jul 2014 | 8:56 am
    With outside sales reps spending about half of their day selling remotely, your mobile customer relationship management (CRM) is a crucial tool for your company’s success. Mobile CRM solutions, such as iPad CRM are changing the sales landscape in a number of ways. In addition to allowing your sales team to be more organized and … Continue reading »
  • Best Practices for Selling a Service

    Prialto Post
    Eric Taussig
    23 Jul 2014 | 9:55 am
    One of the biggest challenges of selling a service is that services can’t be mass-produced in the way that products are. Services are typically tailored to meet the needs of a particular customer. Additionally, because services are dependent on time and your time is limited, there’s a limit to the amount of services you can ultimately sell. Below are five best practices to use to overcome some of the challenges associated with selling a service. 1.    Sell yourself – Services depend on people in a way that products don’t. When purchasing a service, a customer is getting the skills…
  • The Internet of Things is Coming to a Store Near You!

    The Future Workplace
    Jacob Morgan
    22 Jul 2014 | 12:08 am
    If you recall, the internet of things is about connecting pretty much anything with an on and off switch whether it a car, a vacuum cleaner, a jet engine, or a toaster. The internet of things is clearly an important area for businesses but what about for the average consumer? Companies around the world such as Whirlpool, Samsung, and others are already creating smart appliances which allow anyone to walk into a store and buy a connected device. Recently this got kicked up a notch as now both Home Depot and Lowe’s have launched their own kits to allow people to create smart homes with…
  • The 5 Types of Content Every Salesperson Needs

    Prialto Post
    Eric Taussig
    24 Jul 2014 | 10:00 am
    Consumers often find it difficult to trust sales reps. In fact, 92% of people don’t trust companies who cold call them. The average email subscriber gets 416 commercial messages per month and the average American is exposed to 247 commercial messages each day according to Consumer Reports. People are being bombarded by sales and marketing messages each day, making it harder and harder to forge meaningful relationships with prospective customers. One way sales reps can build trust is by using content to inform, educate and create awareness among prospective buyers. It’s a less threatening…
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    Jugnoo Blog : Social Listening & Engagement

  • Social Media Listening – What Defines It and What’s the Value?

    Tim Robertson
    9 Jul 2014 | 6:00 am
    Jugnoo Blog: Where social listening meets social engagement - trends that matter in social media marketing management. Social Listening – What Defines It? Social media listening is the active process of understanding what is being said about a company, individual, product, brand, or relevant issue in all forms of social media. The emphasis is on “active” – and that means listening for both content and context. As an example of listening for context, a Keyhole report shows that only 9% of any brand’s audience actually talks about that brand. So if a marketer is listening in…
  • Social Media Drives Sales

    Tim Robertson
    3 Jul 2014 | 9:00 am
    Jugnoo Blog: Where social listening meets social engagement - trends that matter in social media marketing management.Social media drives sales, and the best way to see the value of social media in the sales process is to measure how much consumers use it to discover, research, compare, and share their purchases.  Some interesting findings: 4 in 10 social media users have bought something either online or in-store after sharing on Twitter, Facebook or Pinterest. Half of social media related purchasing takes place within 1 week of sharing or favouriting the item. 68% of Facebook users  are…
  • Maximizing Facebook Engagement – What, When, How Many Words

    Tim Robertson
    27 Jun 2014 | 2:14 pm
    Jugnoo Blog: Where social listening meets social engagement - trends that matter in social media marketing management.TrackMaven analyzed 5,804 Facebook pages and 1,578,006 Facebook posts to determine when was the best time to post to get the most Facebook engagement, what effect pictures had, and what word count worked the best inside an individual post. The results might surprise you…more words are better than less, late night is better then early, and it’s always better with pictures.             The post Maximizing Facebook Engagement – What,…
  • Social Listening: Conversational Archetypes in Twitter

    Tim Robertson
    26 Jun 2014 | 12:54 pm
    Jugnoo Blog: Where social listening meets social engagement - trends that matter in social media marketing management.Pew Research analyzed thousands of Twitter conversations, and identified 6 different conversational archetypes. Each type of conversation network is shaped by the topic being discussed and the participants engaging in the conversation. It is interesting to note which of the different archetypes have connected or disconnected users. There are polarized crowds – Twitter users who are discussing polarized topics and do not interact with other groups that disagree with them.
  • Whitepaper: Finding Your Social Media Sweet Spot

    Tim Robertson
    25 Jun 2014 | 12:00 am
    Jugnoo Blog: Where social listening meets social engagement - trends that matter in social media marketing management.Jugnoo Whitepaper Download Social listening is complex and expensive, social engagement is easy and cheap – How to have it all! Big brands and agencies have spent millions on social media management, and high-end social listening tools are very expensive. At the other end is a scattered, disconnected marketplace of low/no cost tools. How can a brand or agency manage social media efficiently without complex, big budget tools? We have conducted interviews with agency and brand…
 
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    The LEADSExplorer Blog: Lead generation - Website visitors - CRM - B2B

  • Building online trust by the photo of the building ?

    The Leads Explorer
    22 Jul 2014 | 1:40 pm
    The early days of the company website In the early days of the Internet, when companies just discovered the Internet and when Google was still a start-up, these companies didn’t know what to do with their web presence. What content to publish. In order to confirm their existence in the virtual world they proof their physical presence by putting the image of their building (or buildings) on their website. Large and tiny companies all have a website Nowadays you cannot distinguish major companies from mini companies as a small company can have an impressive quality website with…
  • Can marketing Inflate Sales Price In B2B Too ?

    The Leads Explorer
    15 Jul 2014 | 8:11 am
    Consumer impulse buys In consumer business it is almost all about perception of products and brands fueled by marketing in order to be able to sell at higher prices. People buy products of brand names without much rational or reasoning. Many purchases are actually impulse buys and with large ticket buys (like cars) the options are certainly driven by other drivers than real needs. B2B rational However the purchase process in Business-To-Business much more rational and reasoning is involved for several reasons: - Several people from different departments are involved in the purchase process -…
  • Content Has Five Seconds To Catch Or To Click Away

    The Leads Explorer
    8 Jul 2014 | 7:02 am
    Content marketing hype Since several years Content Marketing is the hype of Marketing and the hope of many marketeers. Hence the competition between content to grab your and potential customers’ attention is fierce. Headers drive the attention Both quality and bad content have the chance to obtain an initial interest by the catchy header and headlines. Not necessarily the quality content will get the longer attention span as the real quality content is buried under the header, headlines and paragraph headers as they catch most attention. These compelling headers drive the visitor into…
  • What do you as Sales bring to the Table in this Internet Era?

    The Leads Explorer
    1 Jul 2014 | 11:19 am
    Sales meeting without a value Most information – if not all – on your products or solutions can be found on the Internet from you company website or from informative or blog websites. Somehow this restricts the role of the salesman in the sales cycle. The interested customer knows their issues and problems and have found one or more solutions on the Internet. Hence your sales meeting has not more value than the promise of sending a price quote after the meeting. Something they could have obtained by email too without the need to waste time for a meeting. Being liked is not enough…
  • When You Messed Up Your Sales Deal (you have not lost)

    The Leads Explorer
    24 Jun 2014 | 11:02 am
    Why you messed up the sales deal So somewhere during the sales cycle you have messed up your sales deal. - You didn’t understand the needs of the client - You didn’t understand the motivation of the client - You didn’t asked for the driving forces within the client - You didn’t ask for the real problems to be solved - You didn’t understand the buying process - You didn’t deliver the right value - You missed the buying signals - You didn’t understand the competition - You underestimated the competition Not your fault: Blame everything and anything else Of course the easiest…
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    The Future Workplace

  • The Internet of Things is Coming to a Store Near You!

    Jacob Morgan
    22 Jul 2014 | 12:08 am
    If you recall, the internet of things is about connecting pretty much anything with an on and off switch whether it a car, a vacuum cleaner, a jet engine, or a toaster. The internet of things is clearly an important area for businesses but what about for the average consumer? Companies around the world such as Whirlpool, Samsung, and others are already creating smart appliances which allow anyone to walk into a store and buy a connected device. Recently this got kicked up a notch as now both Home Depot and Lowe’s have launched their own kits to allow people to create smart homes with…
  • Which Brands Will Disappear in 2015 and Why?

    Jacob Morgan
    17 Jul 2014 | 12:22 pm
    The folks over at 24/7 Wall St. put together an interesting list of predictions around companies that are going to disappear in 2015. Their major criteria used for evaluation were: Declining sales and losses; Disclosures by the parent of the brand that it might go out of business; Rising costs that are unlikely to be recouped through higher prices; Companies that are sold; Companies that go into bankruptcy; Companies that have lost the great majority of their customers Operations with withering market share. Before reading the list below take a moment and think about which companies YOU think…
  • Which Companies Dominate the “Internet of Things?”

    Jacob Morgan
    14 Jul 2014 | 4:24 pm
    The internet of things is still a very big area of discussion and exploration. The folks over at Appinions (an influencer marketing platform) put together an interesting list of companies that are having a huge impact on the internet of things industry. Based on their scoring system here is what they came up with.   The companies listed above cover pretty everything you can think of in the IOT space and offer products ranging from smart office equipment and wearable devices to smart home appliances and the ability to create smart automobiles. There’s also another area of the IOT…
  • America’s Changing Population

    Jacob Morgan
    7 Jul 2014 | 3:29 pm
    Recently the folks over at Pew Research released a very interesting report on The New America which explores how the American population is changing and what it might look like through 2060.  According to Pew there are two big shifts we are seeing.  “Our population is becoming majority non-white at the same time a record share is going gray.”  Take a look at the animation below to see how our population is shifting from a pyramid to a rectangle.   The fact that our population is going to eventually become older and more diverse is a pretty significant trend that…
  • A Valuable Lesson That Companies Can Learn From the USA vs Belgium World Cup Game

    Jacob Morgan
    2 Jul 2014 | 2:53 pm
    Overall the United States Soccer Team did pretty well in the World Cup surviving the group of death (which many thought we wouldn’t) and making it into the round of 16 where we lost to Belgium in what I would call a disappointing game. Time Howard did all he could saving shot after shot that Belgium took on goal. The U.S. team botched passes, had very little rhythm, botched a wide open shot on goal, and barely made use of any of their offensive players despite having a greater overall possession percentage than their opponents. It was only in the 30 minutes of overtime where the U.S.
 
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    Powertrak CPQ and Portal Software Blog

  • The Instance Name must be the same as Computer Name

    Axonom Support
    21 Jul 2014 | 3:03 pm
    Abstract: This post shows how to work-around the error “The instance name must be the same as computer name” when updating the Microsoft Dynamics CRM 2011 Organization in an AlwaysOn High Availability Group in SQL 2012. The Error I ran an update on a single organization on a multi-tenant deployment and one org had an issue (most … Continue reading »
  • 3 Ways That Mobile CRM Changes Selling

    Michael Bauer
    14 Jul 2014 | 8:56 am
    With outside sales reps spending about half of their day selling remotely, your mobile customer relationship management (CRM) is a crucial tool for your company’s success. Mobile CRM solutions, such as iPad CRM are changing the sales landscape in a number of ways. In addition to allowing your sales team to be more organized and … Continue reading »
  • Axonom Listed in Gartner 2014 CRM Vendor Guide for CPQ Application Suites

    Michael Bauer
    10 Jul 2014 | 12:15 pm
    We continue to hear from our customers that an interactive, engaging, and educational quoting and ordering experience for distribution partners and end-customers is becoming strategic to their business. Powertrak CPQ does more than guided selling, it’s a platform for customers and partners to interactively configure 2D or 3D product designs. Kudos to our developers for … Continue reading »
  • How to Design a Room with Powertrak 3D Configurator

    Michael Bauer
    8 Jul 2014 | 2:18 pm
    Powertrak 3D Configurator - Space Designer One of featured functions in Powertrak 3D Product Configurator is creating or designing a room, office space, or any structure with walls. We find this functionality appropriate for businesses that require its franchisees to design a space according to corporate standards. Before I go on, I must stress that our 3D Configurator is not limited to only room … Continue reading »
  • How to Remove the “First Things First” Screen in Dynamics CRM 2013

    Axonom Support
    25 Jun 2014 | 12:54 pm
    Troubleshoot: Disabling the “First Things First” Screen In Microsoft Dynamics CRM 2013, there seems to be a bug with the First Things First pop-up window. After clicking the “don’t show me this again” checkbox, the window will appear the next time I log in. I have found that no matter how many times I check the box, the … Continue reading »
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    Tracks » BlogTracks » Simple sales tracking, CRM & pipeline management software

  • Interface tip: Exporting your sales

    Ruth McLaren
    25 Jul 2014 | 8:32 am
    Bonj! Another interface tip for you. In this clip we show you how to export sales to CSV file/excel and how easily this can be done for different criteria such as date, type, confidence level, etc. The post Interface tip: Exporting your sales appeared first on Tracks.
  • 3 reasons why Highrise is still a good option for your CRM and contact manager

    Gregor McKelvie
    23 Jul 2014 | 3:14 am
    This is the first post we’ve written about Highrise and the announcement that it was for sale. Partly because we’ve been taking stock and partly because… well… we don’t see that much changing. Whilst many have been quick to jump on the RIP Highrise bandwagon we’ve taken a business as usual approach. And when we read Barbara Taylor’s article on why she is still a Highrise customer, we thought it would be good to add to the sentiment that Highrise should still be a consideration for your small business. Here are our 3 reasons why: It’s not going…
  • Interface Tip: Adding & editing contacts

    Ruth McLaren
    17 Jul 2014 | 10:32 am
    We have another interface tip for you. This one explains how to attach contacts or companies and link them within Tracks as well as how to add them from scratch. Extra points for those of you that spot the deliberate mistake! The post Interface Tip: Adding & editing contacts appeared first on Tracks.
  • Winning & retaining clients – Insider Tips #1

    Gregor McKelvie
    16 Jul 2014 | 2:26 am
    As part of our Insider Tips series, we are interviewing agency founders about challenges they have faced growing their agency. From how to win clients to how to recruit good people, we’re covering a lot of ground. This week we were lucky enough to interview Luke Taylor, the founder of Pixeldot Creative, on winning and retaining clients. Can you introduce Pixeldot Creative and what your role is? Pixeldot Creative is a full service design agency specialising in branding. We work with clients from small start-ups through to international organisations on both on and offline projects. My…
  • Interface Tip: Using the search box to find deals

    Ruth McLaren
    9 Jul 2014 | 1:44 pm
    Here we go with another interface tip for Tracks. This short video shows how easy it is to search for a deal within your sales pipeline. You can use the search box to pick up what you are looking for but just remember that the search occurs on the deals showing on the page you have showing on your screen only. The post Interface Tip: Using the search box to find deals appeared first on Tracks.
 
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    Prialto Post

  • The 5 Types of Content Every Salesperson Needs

    Eric Taussig
    24 Jul 2014 | 10:00 am
    Consumers often find it difficult to trust sales reps. In fact, 92% of people don’t trust companies who cold call them. The average email subscriber gets 416 commercial messages per month and the average American is exposed to 247 commercial messages each day according to Consumer Reports. People are being bombarded by sales and marketing messages each day, making it harder and harder to forge meaningful relationships with prospective customers. One way sales reps can build trust is by using content to inform, educate and create awareness among prospective buyers. It’s a less threatening…
  • Best Practices for Selling a Service

    Eric Taussig
    23 Jul 2014 | 9:55 am
    One of the biggest challenges of selling a service is that services can’t be mass-produced in the way that products are. Services are typically tailored to meet the needs of a particular customer. Additionally, because services are dependent on time and your time is limited, there’s a limit to the amount of services you can ultimately sell. Below are five best practices to use to overcome some of the challenges associated with selling a service. 1.    Sell yourself – Services depend on people in a way that products don’t. When purchasing a service, a customer is getting the skills…
  • Feng Shui for Productivity

    Tamara Franklin
    22 Jul 2014 | 9:45 am
    Feng Shui (or Wind and Water) is the 3000-year-old art of balancing energies in any given space. Chi (pronounced chee) is the “breath of life,” a nourishing positive energy. Feng shui seeks to harness environmental chi to support and nourish your personal energy. Chi is equated with luck, opportunity and money. Who wouldn’t want that kind of energy in their office? A well-designed office enhances your productivity, creativity and growth, while reducing your stress, helping you to attract abundant opportunities in the form of clients, vendors, colleagues, leads and more. Below…
  • 3 Principles for Using Mini Habits to Combat Procrastination

    Tamara Franklin
    21 Jul 2014 | 2:00 am
    It’s been said that 95% of people procrastinate some of the time. Moreover, according to professors Dr. Joseph Ferrari and Dr. Timothy Pychyl, “Twenty percent of people identify themselves as chronic procrastinators.” What’s more troubling is that 40% of people have experienced financial loss due to procrastination according to Scientific American Mind. Today, we have more opportunities than ever to procrastinate. Whether we opt for watching TV, surfing the web, texting or compulsively checking our email, there’s an ever-present excuse available for not completing the task at hand.
  • 3 Content Tips for Salespeople

    Eric Taussig
    18 Jul 2014 | 10:00 am
    Contrary to popular belief, content isn’t just the responsibility of the marketing team. Smart salespeople utilize content to generate leads, deepen relationships and close deals. Below are three ways sales reps can incorporate content marketing tactics into the sales cycle. 1.  Be Relevant – Each piece of content should be created with a specific buyer persona in mind. This ensures that the context of that content is speaking to someone in particular who is interested in your offer. Content that tries to speak to everyone often ends up speaking to no one. After leaving a sales call,…
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    Pipeliner CRM Blog

  • 5 Sales Enablers Every Sales Manager Should Watch Like a Hawk

    Richard Young
    24 Jul 2014 | 9:58 am
    Sales management is a challenging, exhilarating (often stressful) role — but you don’t need me to tell you that! With so much pressure (and emphasis) on achieving targets, it’s far too easy to get distracted by the headline number. As a result, you risk overlooking other performance indicators that increase your team’s performance and help [...]The post 5 Sales Enablers Every Sales Manager Should Watch Like a Hawk appeared first on Pipeliner CRM Blog.
  • What Three-Letter Word Can Convert Your Fickle Subscribers?

    Jeff Weinberger
    23 Jul 2014 | 11:34 am
    If you’re in a recurring-revenue business, you already know your customers can be fickle. They’ll subscribe, then not renew. Or they’ll just never use the service and walk away. Or they’ll take your free trial or sign up for your free service tier and use just a little, but never enough to pay. Subscription businesses [...]The post What Three-Letter Word Can Convert Your Fickle Subscribers? appeared first on Pipeliner CRM Blog.
  • Why Your Proposal Win Rate is 18% Lower Than It Should Be — And What You Can Do About It In The Next 5 Minutes

    Adam Metz
    22 Jul 2014 | 9:12 am
    Editor’s Note: We are pleased today, as we announce an ongoing commitment to bringing worktools into our platform, to publish the first of many articles by our new integration partner, PandaDoc.  Our Apps Marketplace continues to grow, and we are happy to share the insights of PandaDoc’s VP of Business Development, Adam Metz. Adam shares our [...]The post Why Your Proposal Win Rate is 18% Lower Than It Should Be — And What You Can Do About It In The Next 5 Minutes appeared first on Pipeliner CRM Blog.
  • Social Selling Tips: Reach Decision Makers Without a Battering Ram

    Dave Howe
    21 Jul 2014 | 12:54 pm
    Reaching the right decision maker within an organization can be one of the most difficult parts about sales. So often when trying to connect with these individuals we, as sales professionals, are stonewalled by gatekeepers, or simply unable to reach them via phone or email. Well, my friends, it is time to rejoice because social [...]The post Social Selling Tips: Reach Decision Makers Without a Battering Ram appeared first on Pipeliner CRM Blog.
  • How to Connect and Use Twitter with Pipeliner CRM

    Radoslav Ciglansky
    18 Jul 2014 | 9:16 am
    Social selling is here to stay, and Twitter is one of the best social channels to learn about your customers and prospects . On social networks like Twitter, LinkedIn, Facebook, and Google+, you have a great opportunity to understand your prospects better. Here’s how to use our Twitter integration with Pipeliner CRM in the social selling [...]The post How to Connect and Use Twitter with Pipeliner CRM appeared first on Pipeliner CRM Blog.
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