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  • 5 Killer Tips To Achieve Your Goals Faster

    Carmel Vision Blog
    Alex Noudelman
    3 Jul 2015 | 9:53 am
    Do you want to be successful? Of course, that’s a silly question to ask. Everyone does, but it takes a special someone to commit to them 100%. Here are 5 tips for helping you achieve your goals faster and become successful at what you do.   1. Share Them One reason why many goals never get off the ground is because the person making them never shares them with others. It is a quiet goal that only lives inside of their mind. The one who wants to achieve their dream must tell that dream to many people. One reason: As we continually say it, we begin to believe it more and more. If we…
  • How to Build A Powerful Customer Service Knowledge Base

    CRM Software Blog & CRM Tips by SuperOffice
    Steven MacDonald
    7 Jun 2015 | 11:39 pm
    Creating a customer service knowledge base can be a difficult task and it takes a lot of work to manage and maintain knowledge base articles. And on top of that, it takes time to create professionally written articles for the knowledge base that have a consistent tone, look and feel. And yet, implementing a knowledge base can have a positive effect on the quality and efficiency of your customer service as customers benefit from interactions with more knowledge support staff, who are themselves empowered to resolve issues with greater speed and consistency. However, implementing a successful…
  • 10 Signs You are Not in Control of your Sales Pipeline

    CRM Software Blog & CRM Tips by SuperOffice
    Toma Kulbytė
    28 Jun 2015 | 11:32 pm
    Depending on the type of business you are in, you already know that it’s not very often a prospect will approach your company and make a purchase in one go – In fact, that sounds more like a dream, right? I mean, who wouldn’t want a 100% selling rate from prospect to customer? Usually, this process takes a little longer. And the process that takes you from initial contact with a prospective customer all the way through to the actual sale is called a sales pipeline. Do you have a specific way of dealing with potential customers? Or, do you have a “magic” process you…
  • Creating a Dashlet for Sugar 7 List Views

    Sugar Developer Blog - SugarCRM
    tshubbard
    7 Jul 2015 | 6:00 am
    In our previous “Hello World” dashlet post, we established what a minimal dashlet entailed.  In these next post, we’ll be building on those skills to create a more useful dashlet that takes advantage of Sugar 7 List Views.  We will be creating a dashlet for Cases that binds to the list’s Collection and sums the number of Cases by their status.  So if the Cases list contains 5 records, and 3 of those are in “New” state and 2 are in “Closed” state then we want our dashlet to display “New: 3″ and “Closed: 2″.  To the…
  • Why The Salesman Needs The Cooperation Of The Prospect

    The LEADSExplorer Blog: Lead generation - Website visitors - CRM - B2B
    The Leads Explorer
    24 Jun 2015 | 11:34 am
    Sales process and sub-goals The sales process or sales cycle is flow of events and sub-goals which resembles the climbing of a huge mountain. These sub-goals are in-between successes – like reaching the camps on the mountain. Although the entire sales cycle is one process, it has been chucked up into several stages just for administrative reasons: – Initial contact – Lead stage – Prospect stage – First meeting stage – Qualified prospect stage – Follow-up meeting stage – Proposal stage – Negotiation stage – The close – The deal…
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    Sugar Developer Blog - SugarCRM

  • Creating a Dashlet for Sugar 7 List Views

    tshubbard
    7 Jul 2015 | 6:00 am
    In our previous “Hello World” dashlet post, we established what a minimal dashlet entailed.  In these next post, we’ll be building on those skills to create a more useful dashlet that takes advantage of Sugar 7 List Views.  We will be creating a dashlet for Cases that binds to the list’s Collection and sums the number of Cases by their status.  So if the Cases list contains 5 records, and 3 of those are in “New” state and 2 are in “Closed” state then we want our dashlet to display “New: 3″ and “Closed: 2″.  To the…
  • Creating a “Hello World” Dashlet for Sugar 7

    tshubbard
    22 Jun 2015 | 6:00 am
    For Sugar Developers, the Dashboard and Dashlet framework provided in Sugar 7 really helps you to build slick reusable Dashlets that can be targeted for certain parts of the app or made globally available anywhere in the app.  They’re also really easy to use which is something we are gonna highlight today. For a more detailed look at how Sugar 7 Dashlets work then you should read up on the topic in the Sugar Developer Guide.  The focus on this post is to highlight the most basic elements necessary that we can then build upon in later posts. A quick reminder Just some quick advice to…
  • Using server side changes to customize SugarCRM Mobile

    Matthew Marum
    11 Jun 2015 | 11:11 am
    If you were at UnCon in April 2015 then you know that one of our hottest topics was plans for a SugarCRM Mobile SDK.  Since mobile devices and mobile use cases are such a key part of what Customer Relationship Management and Customer Experience is today and will be in the future, we are planning to enhance the SugarCRM Mobile development platform available to Sugar Developers.  You can follow the blog here for updates on that as they become available in the future. However, there are already many different ways that developers can customize the behavior of the existing SugarCRM Mobile…
  • Font Awesome 3.2.1 compatibility package for Sugar 7.6

    Matthew Marum
    3 Jun 2015 | 1:04 pm
    In last week’s post on the Font Awesome 4.x upgrade in Sugar 7.6 we mentioned that Sugar Engineering has been putting together a compatibility package.  This package can be installed into Sugar 7.6 instances to add Font Awesome 3.2.1 back. That package is now ready.  It can be installed into Sugar 7.6 Beta or Sugar 7.6 GA once that is available. Package Installation This package installs the Font Awesome 3.2.1 library used in Sugar 7.5 into a Sugar 7.6 instance. This restores the function of old Font Awesome CSS classes if there is code in a Sugar 7.6 instance that still relies on…
  • Upgrade to Font Awesome 4.2 in Sugar 7.6

    Matthew Marum
    28 May 2015 | 9:27 am
    Engineering wanted to let you know about a CSS change coming in Sugar 7.6 which is planned for release before end of June.  There has been an upgrade to the library we use for our icons called Font Awesome.  We will be upgrading from Font Awesome version 3.2.1 to 4.2.  So what does that mean for you?  Two things. Font Awesome 3.x vs 4.x Performance First thing is improved performance. Using Font Awesome 4.x is faster than using Font Awesome 3.x. But why? An example of Font Awesome 3.x Bug icon markup  <i class="icon-bug"></i> The issue with Font Awesome 3.x is not so much…
 
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    The LEADSExplorer Blog: Lead generation - Website visitors - CRM - B2B

  • Why The Salesman Needs The Cooperation Of The Prospect

    The Leads Explorer
    24 Jun 2015 | 11:34 am
    Sales process and sub-goals The sales process or sales cycle is flow of events and sub-goals which resembles the climbing of a huge mountain. These sub-goals are in-between successes – like reaching the camps on the mountain. Although the entire sales cycle is one process, it has been chucked up into several stages just for administrative reasons: – Initial contact – Lead stage – Prospect stage – First meeting stage – Qualified prospect stage – Follow-up meeting stage – Proposal stage – Negotiation stage – The close – The deal…
  • The 10 Perks Of A Salesman

    The Leads Explorer
    18 Jun 2015 | 9:35 am
    Although life of a salesman might seems good, well-paid and wonderful there are many perks and issues for getting the sale closed: 1 – Target stress Each year the target increases. This results in stress as a salesman needs to achieve his target. Salesmen should be able to handle their stress. 2 – Target management The target even increases more as the last year was much over target. Hence it is sometimes better not to over-achieve in one year as next year the target will be even higher. Hence a salesman needs to modulate his sales and sometimes keep new purchase orders in his…
  • Being Ready For Success Is Not Enough To Succeed

    The Leads Explorer
    6 Jun 2015 | 3:37 am
    The Secret Of Success The secret of success in life is for a man to be ready for his opportunity when it comes according to Earl of Beaconsfield . That’s great to know However while a salesman is waiting for his opportunity he will not get sufficient commissions to survive. Alternatives For Success Before becoming a successful salesman you need to get a series of minor successes in order to obtain the necessary sales to make ends meet and to stay ‘ready’. Waiting for the big opportunity can take long. Hopefully not forever. There are three approaches: – Waiting while…
  • Six Ways To Increase Website Interest: Stay Return Convert

    The Leads Explorer
    1 Jun 2015 | 10:07 am
    Your website traffic will flourish or die with its’ content. The content is required for generating interest which will result in more traffic. Keep it simple If you explain your solutions in a complicate way only nerds or experts will understand. You need to tell people in a simple and easy to understand manner your solutions or products even in case they are high tech. If you can’t then the interest will be minimal and there will be no forwarding of your website to peers. Observations, info or stats Analysis, key numbers or stats that can be mentioned to other people will help…
  • How Much To Explain On Your Website

    The Leads Explorer
    25 May 2015 | 11:33 am
    Reveal all or limit? A website needs to show and explain the products or services you provide in order to sell. The question and challenge is how much can or have you to explain? If you explain too much and too much in detail: – Becoming too technical most people will not understand at all – It might get too complicated and scare off possible customers – No inquiries or contacts as all is revealed – Too long and time consuming to understand making people leave the website In case you only give a short introduction: – People might not understand the benefit or…
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    Powertrak CPQ and Portal Software Blog

  • Custom Design Bull’s Outdoor Kitchens With Powertrak 3D CPQ

    Michael Bauer
    29 Jun 2015 | 6:31 am
    Outdoor Kitchen Manufacturer provides its dealers with a drag-and-drop, visual quoting and ordering solution to simplify outdoor kitchen design configurations, enhance customer engagement, and drive more sales As the calendar hits mid-summer, there’s no better time to fire up the BBQ and celebrate with friends and family! But if your outside venue needs a make over or an upgrade, consider … Continue reading » The post Custom Design Bull’s Outdoor Kitchens With Powertrak 3D CPQ appeared first on Powertrak CPQ and Portal Software Blog.
  • Shhh! 5 Sales Experts’ Guided Selling Secrets

    Michael Bauer
    13 Jun 2015 | 3:19 pm
    Guided selling is a powerful tool for your sales team. It empowers customers to customize the exact product they need. It clarifies pricing so customers are confident that your product fits their budget. Finally, guided selling helps your sales team boost their numbers by speeding up the ordering process. Last month we discussed 10 ways to … Continue reading » The post Shhh! 5 Sales Experts’ Guided Selling Secrets appeared first on Powertrak CPQ and Portal Software Blog.
  • Arkos Field Services Speeds Service Quoting Time From Days To Minutes

    Michael Bauer
    5 Jun 2015 | 12:49 pm
    Aftermarket Compression and Equipment Service provider finds Powertrak CPQ increases customer engagement and improves sales and service quoting efficiency by eliminating manual look-ups and data entry. Powered by Powertrak CPQ This case study showcases aftermarket compression and equipment service provider, Arkos Field Services, experience searching and selecting a configure-price-quote solution to automate its quote-to-order process, speed the quote … Continue reading » The post Arkos Field Services Speeds Service Quoting Time From Days To Minutes appeared first on Powertrak…
  • 10 Ways Guided Selling Can Boost Your Sales Team’s Numbers

    Michael Bauer
    13 May 2015 | 10:45 am
    Friends of mine recently had a spat while on vacation in Arizona. They were lost, without cell service, on a winding, cliff-hanging dirt road. One was trying to navigate using an old, outdated map, giving best guesses for upcoming turns to take, while the other drove, white-knuckled, combatting his fear of heights. This is similar to old … Continue reading » The post 10 Ways Guided Selling Can Boost Your Sales Team’s Numbers appeared first on Powertrak CPQ and Portal Software Blog.
  • Stockholm Parkering leverages Microsoft Dynamics CRM and Powertrak Customer Portal to process and manage 4,000 cases each month

    Michael Bauer
    30 Apr 2015 | 9:33 am
    Stockholm City Parkering is a wholly-owned subsidiary of Stockholm Stadshus AB and a municipality of Stockholm. Its mission is to relieve the street network from parked vehicles by financing the construction of new garage facilities and to maintain a high occupancy. In doing so, the company selected Axonom partner, Softronic, a leading Microsoft Dynamics consulting firm offering CRM … Continue reading » The post Stockholm Parkering leverages Microsoft Dynamics CRM and Powertrak Customer Portal to process and manage 4,000 cases each month appeared first on Powertrak CPQ and…
 
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    CRM Software Blog & CRM Tips by SuperOffice

  • 10 Signs You are Not in Control of your Sales Pipeline

    Toma Kulbytė
    28 Jun 2015 | 11:32 pm
    Depending on the type of business you are in, you already know that it’s not very often a prospect will approach your company and make a purchase in one go – In fact, that sounds more like a dream, right? I mean, who wouldn’t want a 100% selling rate from prospect to customer? Usually, this process takes a little longer. And the process that takes you from initial contact with a prospective customer all the way through to the actual sale is called a sales pipeline. Do you have a specific way of dealing with potential customers? Or, do you have a “magic” process you…
  • 12 Ways to Prevent Customer Churn [Part 2]

    Zarema Plaksij
    15 Jun 2015 | 1:01 am
    Note: This post is the second in a two part series. Part one includes tips on segmentation, engagement and educating your customers. Click here to read the first six tips on how to reduce customer churn. 7. Target the right audience No matter how sophisticated all of your retention tricks are, they may all go down the drain if you are attracting the wrong audience. What I mean here is – if your first interaction with the customer is about “free” and “cheap”, then you risk to attract the people who are not looking for the value you provide. These “freebies” collectors are the…
  • How to Build A Powerful Customer Service Knowledge Base

    Steven MacDonald
    7 Jun 2015 | 11:39 pm
    Creating a customer service knowledge base can be a difficult task and it takes a lot of work to manage and maintain knowledge base articles. And on top of that, it takes time to create professionally written articles for the knowledge base that have a consistent tone, look and feel. And yet, implementing a knowledge base can have a positive effect on the quality and efficiency of your customer service as customers benefit from interactions with more knowledge support staff, who are themselves empowered to resolve issues with greater speed and consistency. However, implementing a successful…
  • 12 Ways to Reduce Customer Churn [Part 1]

    Zarema Plaksij
    22 May 2015 | 3:53 am
    Note: This post is the first in a two part series (click here to skip to part 2). The two posts will cover 12 ways to combat customer churn and help you keep more customers. Finding ways to reduce customer churn is a major headache for most companies. How much of a headache? Well for starters, global marketers’ told CMO council that customer churn significantly impacts: • Business performance through revenue loss (59%) • Reduced profitability (39%) • Greater marketing and re-acquisition costs (36%) And yet nearly 67% of surveyed respondents say they have no system for reactivating…
  • [Infographic] The Anatomy of a Perfect Email Marketing Template

    Steven MacDonald
    18 May 2015 | 12:28 am
    Email marketing is a great way to help develop your relationship with your customers. It’s also a strong tool you can use to gain your customer’s trust, increase repeat business and build brand awareness. And while email marketing sounds simple, it’s important to bear in mind that it can be easy for your message to get lost among the many emails that are constantly bombarding your customers’ inboxes every minute of the day. So, how do you give your email the edge it needs to stand out? We’ve put together a quick guide based on science and research to help you make the…
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    Carmel Vision Blog

  • 5 Killer Tips To Achieve Your Goals Faster

    Alex Noudelman
    3 Jul 2015 | 9:53 am
    Do you want to be successful? Of course, that’s a silly question to ask. Everyone does, but it takes a special someone to commit to them 100%. Here are 5 tips for helping you achieve your goals faster and become successful at what you do.   1. Share Them One reason why many goals never get off the ground is because the person making them never shares them with others. It is a quiet goal that only lives inside of their mind. The one who wants to achieve their dream must tell that dream to many people. One reason: As we continually say it, we begin to believe it more and more. If we…
  • 5 Life Hacks To Improve Weekend Productivity

    Alex Noudelman
    27 Jun 2015 | 6:19 pm
    The weekend has arrived, and whilst it might be tempting to simply sit back and do ‘nothing’, it will only leave you wondering why it went by so far. Here are 5 ways to improve weekend productivity, in ways that boosts energy, helps you tap into your creative synapses, and prepares you for a productive workweek ahead.   1. Wake Up Early It’s vital to keep your schedule on the weekend consistent with your schedule during the workweek. Not having to work on the weekend does not necessarily mean you should spend half of your day in bed. Sometimes excessive sleep causes a…
  • 5 Tips For Capturing The Attention of Audience

    Alex Noudelman
    19 Jun 2015 | 6:33 am
    What makes a person and their message memorable? They know how to create a connection with their audience. We’ve written a productivity booster blog highlighting 5 proven tips for engaging and capturing the attention of your audience:   1. Break It Down A decade ago, one paragraph would take up an entire page if printed. Today it is recommended to have no more than 4 sentences long. That’s because no one likes to search for a message hidden in bulky texts. This applies to emails, PowerPoint presentations web content, promotional materials and the like.   2. Pace Yourself…
  • 9 Steps To Writing The Perfect Email Pitch

    Alex Noudelman
    8 Jun 2015 | 8:12 pm
    You’ve come up with the most amazing product or service and now want to promote it via email marketing. Now what? In order to be successful, you have to understand a few things about selling and email marketing, so you can connect with and engage eager buyers. The following are 9 steps you can follow to creating the perfect email pitch for your email marketing campaigns:     1. Gripping Subject Line The subject line is the first thing that people notice in an email, so it is clearly a very important thing to get right. The most successful subject lines are those that are under 50…
  • 5 Ways To Overcome Negative Thinking in Sales

    Alex Noudelman
    29 May 2015 | 10:51 am
    “See the positive side, the potential, and make an effort.” ~Dalai Lama By a show of hands – how many of us go for an hour without experiencing negative thoughts? How many of us go for a whole day without having negative thoughts running through their heads? The reality is that the great majority of entrepreneurs and sales representatives think and speak negatively without realizing it. For some, it’s their social conditioning, while for others it is because they have become desensitized and do it to fit in to the culture. Our advice to all entrepreneurs, sales managers and sales…
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